K2C
conference management expertise are from in-house training and short courses to
seminars, workshops, weddings and conferences.
Training
All event staff should be trained to be competent in the specific
tasks they will undertake during the event. As each event is unique, the human
resource needs can be diverse from one event to the next (Self-help
Module 14, 2007). The levels of competence and the teamwork
involved in staffing and managing an event are not always appreciated, in
particular there is a high level of dependency amongst event staff (Bowdin,
2012). In
addition to verifying the competence of the event staff, the organizer should
ensure that key personnel are aware of the content of the event management
(Shone & Parry, 2004). At K2C staff is trained based
on the kind of event. A guide notes is given to every staff to learn on their
own and then some role plays are followed directed by the manager. The training
covers aspects of service, table setting, team work and mostly the spirit to
serve.
References
Bowdin,G.A.,Allen,J.,0’Toole,W.,Harris,R.,and
McDonnell(2012)Events Management: USA Routledge
Self-help
Module 14 (2007) Event Management,
New- Wales; Department of State and Regional development- retrieved from:
http//:www.ifea.com; accessed on 19-11-2014
Shone,
A. & Parry, B. (2004) Successful Event Management (2nd ed):
London: Cengage Learning