Friday, 3 April 2015

NYANGABWE HOSPITAL: BRING HOPE TO PATIENTS


This event was designed to give back to the community by BAC hospitality class. Also as way to take part in the Botswana vision 2016 pillars campaign of compassionate and caring nation. Furthermore hospital catering are non- commercial sectors of hospitality (Dahmer & Kahl, 2009). The class took part in the preparation of the patients’ meals during the day.

Evidence showed that menu was designed according to the recommendation from the dietitians and sectioned in the kitchen with the cold prep kitchen preparing salads and desserts, the hot kitchen preparing meats and starches and dietitian section preparing for special needs. However a menu is a set of dishes or courses that appeal to the customer and supplement all the nutrients necessary to customers (Lillicrap & Cousins, 2010). In this scenario patients are the hospitality customers and the menu was designed support their recovery. For the patients who find it difficult to feed themselves there were given supplementary meals. However nutritional care is a key in helping the recovering of patients in hospitals (Food for Thought, 2011).

According to (Dahmer & Kahl, 2009) state that essential safety is a civil duty and negligence is a criminal offence and staff had to understand the food hygiene regulations and act within the bounds of these regulations. However the Nyangabwe hospital kitchen consists of illiterates’ staff but it was evidence that they are competent in maintaining a safe environment because of often training. They are trained every quarter of the year to refresh them on some critical aspects of the kitchen.

References
Dahmer, S. & Kahl, K. (2009) Restaurant Services Basics (2nd ed): USA: John Wiley& Sons
Lillicrap, D. & Cousins, J. (2010) Food and Beverage Service (4th ed); USA: John Wiley & Sons

Patient and Client Council, (2011) Food for Thought; Views of Patients and the Public on Hospital Meals; Retrived From: www.patientclientcouncil.nscni.net. Accessed on; 16-12-2015

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